State Farm® Insurance Agent David Smith

"Dave and his team are wonderful to deal with. Jennifer was incredibly helpful with a problem this morning doing way more than I expected. She even saved me a little money! I have never had anything but positive attitudes (with a smile in their voice) from anyone in this office. Just wanted to say it is all appreciated!"

"Think the worst weather day possible. Of course I get a flat tire. Call Dave's office, Bella confirmed tow, and within a couple of hours, cars at home with Best tow truck service ever! My congratulations to the State Farm office of Dave Smith, nods to Bella for the efficiency and kindness showed!"

"Dave Smith has by far been the best Home & Auto agent I’ve ever had the pleasure of handling my insurance."

"They are the BEST!!!"

"Jennifer at State farm has been extremely helpful!!! They gave me an amazing rate and amazing service, quick and easy :)"

"Great doing business with David. He doesn't seem to mind my pestering him with questions, and always gets right back to me with clear and concise answers."

"I am always amazed by the service I receive every time I call for assistance. They always make sure I am getting the best rates."

"After 18 years of paying for homeowners’ insurance with State Farm and not filing ANY claims, they will not fix my hail damaged roof. RUN AWAY!! I am so disgusted. I have had my homeowner’s policy with State Farm for 18 years. I have never filed a claim. I have paid at least $30,600 in premiums during this amount of time to have my home insured. In September 2020, after saving for a year, I put a $7,500+ brand new roof on my entire house and garage. I immediately let State Farm know of this upgrade to my home. On April 4, 2023, our whole town and many nearby towns experienced a huge hailstorm. At this point my roof was not even three years old. Our whole house sustained significant damage. I had my roofer come over and assess the damage. When he found out our homeowner’s insurance was through State Farm, he was sad for me because he said they are terrible when a roof needs to be fixed. I guess he has experienced this in the past. Buckle up… Upon trying to file a claim, I had significant trouble getting someone to come look at my house. When they finally did come, I made sure that my roofer was there. He showed them ALL the damage to my entire house (roof, siding, gutters, chimney, deck, garage door). At one point while on the roof, the State Farm adjustor told my roofer that he could stop circling all the roof damage because he could see there was significant damage. He also agreed to all the other home damage. So, I awaited the report. The report stated that my home sustained damage to the vinyl siding (all sides), all aluminum downspouts, deck sheathing, deck finish, & deck handrails. For that damage, I would be given $3,600. What?? I had collected a pile of chimney debris that broke off during the storm. They said that wasn’t caused by hail. Hmmm. There was also significant circular damage to our gutters, but the hail apparently targeted only the downspouts??? Plus, the magic hail didn’t damage my roof!!!! What??? Upon calling the adjustor, he told me word for word that, “The HAIL damage on your roof wasn’t caused by hail.” That was some magic hail! How did it damage everything else and NOT anything on the roof??? I insisted that the roof was damaged and needed to be covered. They sent a second adjustor. Again, I made sure that my roofer was on hand to point out the obvious damage. The adjustor agreed that there was roof damage but that it was because the roof was installed wrong…?? No. Still upset, they decided to send an engineer. This report took a very long time to receive. Sadly, the report is FULL of lies. For one, they said that I was unable to tell them how old the roof was. Seriously? They have it documented. There were MANY more lies… Super long and frustrating story later… State Farm will not replace my roof. There is OBVIOUS damage. This is what insurance is for. I am absolutely disgusted and dismayed. I am an honest and hardworking person. I work in a public facing role, and I share my State Farm experience with many people. Seems like it would have been easier for them to do the right thing. During this experience, upon calling an independent adjustor/lawyer, I found out that insurance companies in Michigan can legally cheat their customers with no recourse. None. You can sue and the most you can get after paying a ton for lawyers and fees is for the insurance company to pay for the repairs that they should have covered to begin with. That is not possible for many hardworking people. It’s very wrong and absolutely sickening. David Smith (Caledonia, MI), I see that you respond to your Google Reviews. Please don’t even bother to respond to this one. Opening your mouth will just mean that more lies come out. You could have done the right thing. You know this is wrong. You know the report is full of lies. I don’t understand people who treat others as you do. How do you live with yourself? Absolutely disgusted. My kids have learned and now repeat often, “Like a bad neighbor, State Farm’s NOT there.”"

"I have been with David Smith's office for as long as I can remember. They handle all of my insurance matters and now those of my grown children. I almost always work with representative Jake and he is knowledgeable and does outstanding work. I highly recommend this office for your insurance coverage!"

"It's been great working with David and his team over the past few years! When I had to file a claim, they were easy to work with and I had no issues at all. David takes the time to fully explain what coverages we have in advance and how we can save money with some discounts. Wouldn't hesitate to recommend them!"

"Jake was very friendly and explained everything. Very thorough, awesome people person. Knows his stuff and answered any question I had. Made sure I understood everything asked if I had any questions. Very easy to work with."

"Jake handle my questions quickly and provided a follow up email. Working with Dave Smith's office is always a pleasure."

"Jake ironically met with me, and he represents himself and the agency like a pro. He addressed my needs and questions and the staff is friendly. If you are in Caledonia area, look them up."

"Thank you David and the team for the great service you guys provide everyday! You are the best!"

"David and his employees are always quick to helping me with any questions we may have. They are very courteous and knowledgeable. They have great customer service at this location! :)"

"I've Been With Dave + His Team For About 5 Years And They Are Amazing. Extremely Helpful And Very Pleasant."

"I'm a returning State Farm customer. David's office gave me a better quote than my original agent could. They did not try to push me into a decision, were very patient as I was planning a month ahead, and they didn't try to sell me on every policy they can offer. Prompt email responses, and clearly answered every question I had. A pleasure to work with!"

"Great job very helpful and everything went smoothly feels great to be covered"

"I have had my last 6 vehicles insured through David Smith’s State Farm agency and I have always felt very well taken care of , very well informed and have come to expect only the best from his agency. I would absolutely recommend anyone to call and speak with he or anyone of his Team and you will see right away that not only is he professional, he is also a very caring individual."

"David and his team are absolutely fantastic! The several times I have needed help they all have been right there to take on any problem or question I have. It is so refreshing to be able to make a call and talk with someone who is knowledgeable and helpful all in one."

"Jake was so helpful when I was moving states and needed to switch my policies. He was great at communicating with me and went above and beyond to help me!"

"I got a quote in minutes from Jake. He's been super helpful with fast response!"

"They have always taken great care of me."

"Called them at 4:55pm to add a Truck we were buying and they helped us add it with no problem. They are great folks."

"I've been with Dave Smith state farm for 4+ years. Jennifer, Keith. Bella and the other reps are all awesome. I have never had a better experience. The rates are great, They are always nice, compassionate,Understanding, and willing to help. I appreciate them so much. Definitely a great branch to work with!"